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Undercover Boss - Well-Meaning Window Dressing

By Michelle Malay Carter on March 1, 2010 

I must admit I’m touched by the hearts of the CEOs who agree to go undercover to experience their organization on the ground floor.  They seem to geniunely care about the people, not just the publicity afforded to their organization by the show.
Systems Drive Behavior
However, in the end, their righting single incidents or donating toward [...]

Filed Under Accountability, Employee Engagement, Executive Leadership, High Potential, Organization Design, Requisite Organization, Talent Management, Work Levels | 6 Comments

Measuring Employee Performance Tells as Much about the System as It Does the Employee

By Michelle Malay Carter on February 19, 2010 

In addition to old-fashioned happenstance, there are three main areas of influence over one’s performance within an organization:
Three Areas of Influence over Employee Performance

1. The first is the person’s capability profile which is composed of
a) knowledge, skills and experience,
b) values, temperament and inhibitors, as well as
c) current cognitive capacity.
2. The second is the employee’s manager’s [...]

Filed Under Accountability, Corporate Values, Employee Engagement, Executive Leadership, Organization Design, Requisite Organization | 2 Comments

Add Time Spans to Your Resume to Reflect Your Requisite Level of Capability

By Michelle Malay Carter on January 16, 2010 

I answered a question on a LinkedIn Management Consulting group from a person inquiring about how to ensure you are being considered for roles at the right level. 
Assuming you have been employed at full capacity in your previous work, adding a time element to your resume’s bullet points is one of the best ways to demonstrate your level [...]

Filed Under Felt Fair Compensation, Requisite Organization, Talent Management, Work Levels | 1 Comment

If You Design It, They Will Engage. Executive Leadership and Requisite Organization Design

By Michelle Malay Carter on January 1, 2010 

Trees and flowers don’t strive to grow.  It’s built right into their DNA to grow and to bountifully produce.
Executives Should Take a Page from Farmers
Executive leadership should be concerned about creating the conditions necessary for employees to flourish.  People are wired to work.  They want to produce and produce bountifully.
Farmers don’t spend their days tending to individual [...]

Filed Under Employee Engagement, Executive Leadership, Managerial Leadership, Organization Design, Requisite Organization, Talent Management | 4 Comments

Merry Christmas - True Leaders Serve

By Michelle Malay Carter on December 25, 2009 

Regardless of your religious persuasion, one lesson we can all take from Jesus was an understanding that true leaders serve. 
This coming year I encourage you to work toward creating a workplace system that does not drive bad power but rather unleashes good power which is used in service to others.

Filed Under Requisite Organization | 2 Comments

Engaging Employees Through Operationalizing Good Power, Starving Bad Power, and Disallowing No Power

By Michelle Malay Carter on December 21, 2009 

I was struck by a message on Good Power Versus Bad Power at my house of worship last week.  It occurred to me that this is what PeopleFit endeavors to do within Managerial Hierarchies.
Throwing The Baby Out with the Bathwater - Egalitarianism
We are kidding ourselves to believe managerial hierarchies can be egalitarian.  Power must be exercised.  We can [...]

Filed Under Accountability, Employee Engagement, Executive Leadership, Managerial Leadership, Organization Design, Requisite Organization, Talent Management, Work Levels | 3 Comments

Even Leaders Have Leaders - How Do We Sort Out Who Leads Whom?

By Michelle Malay Carter on December 15, 2009 

Employees Crave True Leadership
Employees don’t begrudge being led.  They resent being asked to submit to the leadership of someone who doesn’t add value to their thinking. 
Management Myth Busted
Simply having more experience does not automatically qualify someone to be a thought leader for anyone with less experience.
Danger, Danger - Promotions by Tenure
Many a mistake has been made promoting [...]

Filed Under Employee Engagement, Executive Leadership, Managerial Leadership, Requisite Organization, Talent Management, Work Levels | Leave a Comment

Doing Things Right Versus Doing the Right Things - Operational Work Versus Strategic Work

By Michelle Malay Carter on December 10, 2009 

We can convert the famous Peter Drucker quote about management being doing things right and leadership being doing the right things into requisite work levels speak.
What Drucker was drawing a line between was the operational work levels in an organization and the strategic work levels in an organization.
Doing Things Right aka Current Operations
The work of [...]

Filed Under Executive Leadership, Managerial Leadership, Organization Design, Requisite Organization, Strategy, Talent Management, Work Levels | 1 Comment

The Highly Committed, Over Committed Employee - Likeable But Not Capable

By Michelle Malay Carter on December 2, 2009 

My Experience - Managers Have Big Hearts
Managers are a compassionate breed.  They tend to want to exhaust all avenues before deciding to remove an employee from a role that s/he is not performing to standard.  They try training, they try coaching, they try pleading, etc.  The idea that anyone can do anything if they want [...]

Filed Under Requisite Organization | Leave a Comment

The Overcommitted Employee - When No Amount of Training Will Help

By Michelle Malay Carter on November 29, 2009 

Mismatch to Role
As much as Americans hate to admit it. There are some jobs that are beyond the cognitive reach of some employees. No amount of training, coaching, or personal effort will help the situation. Today we will look at the behaviors a manager might see in this instance.
What to Do?
We all mature in cognitive, [...]

Filed Under Accountability, Corporate Values, Employee Engagement, Managerial Leadership, Requisite Organization, Talent Management, Work Levels | Leave a Comment

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