When is Fraud OK? Ask HR

By Michelle Malay Carter on September 17, 2008 

I’m picking on HR this week to make a point about the general lack of systems thinking within organizations, most particularly in the area of “people systems”. Executive Ignorance is Costly As I’ve stated before, I think the tarnished reputation of?Human Resources?is a result of a lack of collective consciousness on the part of executive […]

Filed Under Accountability, Corporate Values, Employee Engagement, Executive Leadership, Managerial Leadership, Requisite Organization, Strategy, Talent Management | 1 Comment

Why Organizations Fail – By Work Level

By Michelle Malay Carter on September 4, 2008 

Work Level 7 – Failure to identify or respond to global trends Work Level 6 – Failure to align divisional performance with the mission Work Level 5 – Failure to react to changes in objectives and targets Work Level 4 – Miscalculation of constraints across organizational units Work Level 3 – Misallocation of tools and […]

Filed Under Accountability, Organization Design, Requisite Organization, Strategy, Work Levels | 2 Comments

Organization Structure is a Business Initiative Not an HR Initiative

By Michelle Malay Carter on August 14, 2008 

Playing off a line from my last post, organization structure is a business initiative, not an HR initiative.? A Missing Collective Understanding I think executives underestimate the connection between organization design as well as all of an organization’s “people” systems, i.e. compensation, performance management, talent management, and organizational sustainability. When executives push down the accountability […]

Filed Under Accountability, Executive Leadership, Organization Design, Requisite Organization, Strategy, Talent Management, Work Levels | 4 Comments

Web 2.0 is a Business Initiative, Not an IT Initiative

By Michelle Malay Carter on August 12, 2008 

I often find myself underwhelmed by survey results, responding to survey result reports?with the thought,?well duh!, rather than ah-ha!? You? McKinsey’s latest, Building the Web 2.0 Enterprise: McKinsey Global Survey Results, had a few well duh’s for me as well.? I thought I’d share. “A higher level of usage is found at companies that encourage […]

Filed Under Corporate Values, Organization Design, Requisite Organization, Strategy | 2 Comments

Distracted from the Mission – A Friday Funny

By Michelle Malay Carter on August 1, 2008 

How much time do you spend a work negotiating and renegotiating with peers and colleagues in order to get your work done?? What if we systematized specifying role relationship accountabilities and authorities into job descriptions, leaving the people free to do their work without the constant relationship strategizing? Defining Role Relationships For example:? A human […]

Filed Under Accountability, Employee Engagement, Executive Leadership, Requisite Organization, Strategy | 2 Comments

Separating Observation from Evaluation

By Michelle Malay Carter on July 30, 2008 

I’m reading NonViolent Communication, A Language of Life by Marshall B. Rosenberg.? Although I am not all the way through it, I am riveted by its content.? I may share more from the book?in the future, but I wanted to start by offering some passages from the book regarding separating observation for evaluation. “Most of […]

Filed Under Accountability, Corporate Values, Personal Observation, Strategy | 2 Comments

Executives are Spiritual Stewards – Help Me Build a Collective Understanding

By Michelle Malay Carter on July 28, 2008 

Do executives understand their role as spiritual stewards?? I would love to build a collective understanding around this idea, and I invite you to pass this idea along. Work is a psychological imperative for humans, and all work is creative as it requires discretion and judgment. Therefore, work has the potential to be a noble, […]

Filed Under Accountability, Corporate Values, Executive Leadership, Requisite Organization, Strategy, Talent Management | 12 Comments

Work Signs – A Friday Funny

By Michelle Malay Carter on July 25, 2008 

Thanks to NoolMusic.com for their list of funny signs. On a plumbers truck: ‘We repair what your husband fixed.’ On the trucks of a local plumbing company: ‘Don’t sleep with a drip. Call your plumber.’ Pizza shop slogan: ‘7 days without pizza makes one weak.’ At a tire shop in Milwaukee: ‘Invite us to your […]

Filed Under Employee Engagement, Requisite Organization, Strategy | 2 Comments

Are You Making Your Employees Choose? I’m OK. You’re OK. Let’s Fix the System

By Michelle Malay Carter on July 21, 2008 

The best thing we could do for employees to build engagement is simply get out of their way.? We have lived with conflicts of interest in the system for so long, they have disappeared into the landscape.? We simpy accept them, and no longer question their effects on our employees’ psyche or our business’ effectiveness. […]

Filed Under Corporate Values, Employee Engagement, Managerial Leadership, Organization Design, Requisite Organization, Strategy, Talent Management | 10 Comments

Driving Ineffective Productivity

By Michelle Malay Carter on July 9, 2008 

The problem with blind ambition toward measuring performance is that systems drive behavior.? When cold calculations take the place of managerial judgments, the system is sending a message.? “We don’t have time to look at the prevailing circumstances surrounding your work situation to judge whether your problem solving and decision making was effective, just make […]

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